Support for ISO 42001 Certification

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Understanding Certification ISO 42001
and the challenges for your business

ISO/IEC 42001 is the first certifiable international standard dedicated to artificial intelligence management systems. Published in December 2023, it defines the requirements for establishing, implementing, maintaining, and continuously improving a responsible and well-managed AI Management System (AIMS).

Built on the High-Level Structure (HLS) common to other ISO standards, it consists of 10 chapters and Annex A, which contains specific controls covering the entire lifecycle of AI systems: data, models, deployment, monitoring, and third-party relationships.

It covers 80 to 85% of the requirements of the European AI Act, making it the best operational foundation for addressing your regulatory obligations and reassuring customers, investors, and authorities about your use of AI.

Transparency & Explainability
Track and explain the decisions made by your AI systems
Equity & Non-Discrimination
Identifying and addressing algorithmic bias
Reliability & Human Oversight
Manage the model lifecycle and keep people in the loop
ISO 42001
ISO/IEC 42001:2023 — The first certifiable AI standard
10 Chapters
38 Inspections Appendix A
3 years Certificate duration
~2,400 Certified worldwide
Recognized by the European Commission and adopted by Microsoft, AWS, and Anthropic. ISO 42001 is the leading standard for governing AI and complying with the AI Act.
Certification Program
Initial diagnosis
WSIS Implementation
Certification audit
Annual monitoring
3-year renewal

ISO 42001 certification:
Governing AI,
A unique challenge that is unfolding right now

AI is everywhere in your organization, but governance is struggling to keep up. Here are the risks you face if you don’t structure your approach.

The AI Act is coming with heavy penalties

Up to €35 million or 7% of global revenue in the event of non-compliance involving high-risk AI. The rules will be phased in through 2027: establishing a governance framework now can help you avoid penalties later.

Algorithmic biases that are difficult to detect

Your models reproduce or exacerbate discrimination without anyone realizing it. Without a review process, the legal, ethical, and reputational risks are constant.

The "black box" effect erodes trust

Your customers, partners, and regulators want to understand why your AI systems make certain decisions. Without documented traceability, you can’t provide an answer—and you’ll lose business.

Inadequately managed training data

Quality, provenance, bias, usage rights: the data that powers your models is a blind spot. ISO 42001 requires documented rigor throughout the entire data lifecycle.

Third-party AI providers that lack transparency

You integrate ChatGPT, Claude, Gemini, or other large language models (LLMs) into your products, but their governance practices are beyond your control. The standard requires a structured assessment of these third parties.

The Silent Drift in Production Models

A system that performs well at launch can gradually deteriorate if left unmonitored. ISO 42001 requires continuous monitoring to protect your users and preserve the value of your systems.

FeelAgile turns these obstacles into manageable steps.

Our agile approach turns these challenges into manageable steps. A dedicated project manager guides you through each milestone, simply and efficiently.

Talk to an expert →

Support tailored to
your level of AI maturity

Whether you’re an AI startup, a SaaS provider integrating large language models (LLMs), or a mid-sized company deploying AI in its business processes, we offer a solution tailored to your organization.

Autonomous platform

Take control of your certification. At your own pace.

Access our GRC platform and a comprehensive ISO 42001 playbook to independently structure your occupational health and safety management system. The tool provides the framework; you stay in control.

What you get:

Step-by-Step ISO 42001 Playbook
GRC Platform to Structure Your Cybersecurity Strategy
Ready-to-use templates and documents
Supervised by a CSM and consultant
Ad hoc support as needed

Key benefits:

  • Go at your own pace
  • Optimize your costs
  • Develop your skills in-house
  • Easily maintain your certification

Expert guidance

An expert by your side. No blind spots.

Take advantage of a structured support program that combines consulting, training, and auditing to help you move faster, avoid critical mistakes, and feel confident on the day of your certification audit.

What you get:

Initial assessment of your readiness
Risk Analysis Workshops
Methodological Guidance
Training for Your Teams
Review and approval of your deliverables
Pre-certification mock audit
Support through the final audit

Key benefits:

  • Get your project moving
  • Reduce the risk of failure
  • Be prepared on the day of the audit
  • Build your skills with our experts
Premium

Turnkey project

Leave it all to us. Get your certification.

We manage every aspect of your ISO 42001 project: from the initial scoping to obtaining your certificate. Your team can stay focused on its core business.

What you get:

Comprehensive project management
Dedicated project manager with weekly updates
SMIA Management
Documentation Writing
Coordination of internal teams
Preparing for and undergoing the audit
Support through to certification

Key benefits:

  • Maximum time savings
  • Minimum internal load
  • End-to-end structured project
  • Certification goal achieved more quickly

Why choose us—
—for your certification ISO 42001 certification?

At Feel Agile, we help you achieve your certifications quickly and efficiently, while guaranteeing a high level of quality. Our agile approach, in-depth expertise and personalized support make all the difference.
Expert guidance
With Feel Agile, you benefit from reliable, pragmatic and results-oriented support to secure your certification and optimize your organization.

An AI Act-ready approach from the start

We build your SMIA by incorporating the AI Act’s requirements for high-risk AI systems from the outset: technical documentation, risk management, human oversight, and transparency. You will be in compliance with both frameworks.

A project manager who becomes a true internal team member

Your FeelAgile consultant does more than just provide advice. They become part of your team, understand your processes and culture, and serve as the driving force behind your certification.

A coherent multi-framework approach

ISO 27001, HDS, TISAX, SOC 2, SecNumCloud, NIS 2. We develop information security management systems (ISMS) designed to meet multiple certification requirements simultaneously, thereby avoiding redundancies and additional costs.

Integration with your existing ISO 27001 certification

Section 8.8 of ISO 42001 is based on the controls in Annex A of ISO 27001. If you are already certified, we build on what you already have in place. Reduced costs and timelines, maximum consistency.

We know your industry

SaaS, fintech, healthcare, manufacturing, large corporations, or fast-growing startups. Our experience spans more than 15 different industries. No generic templates: we speak your industry’s language from the very first conversation

Your ISO 42001 support
, in 4 steps

Each step is clearly defined, documented, and monitored using specific metrics. You always know where you stand.

1

Assessment & Scope Definition

Mapping of your AI systems (in-house and third-party), maturity assessment, definition of the SMIA scope, and a customized AI Act-ready roadmap.

⏱ 1 to 2 months
2

Deployment of the SMIA

AI Impact Assessment (AIIA), AI policy, governance and roles, implementation of controls (Appendix A), model lifecycle framework, team training.

⏱ 5 to 12 months
3

Mock Audit & Preparation

Mock certification audit, review of AI use cases, resolution of non-conformities, management review, and preparation of teams for the meeting with the auditor.

⏱ 2 to 5 days
4

Audit & Certification

Support during both phases of the audit (documentary and on-site) conducted by the accredited certification body.

⏱ 2 to 3 weeks

FeelAgile, an expert incertification support

In addition to ISO 42001, we cover all information security certifications

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HDS logo
SECNUMCLOUD logo
SOC2 logo
GDPR logo
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FAQ

Frequently Asked Questions from Businesses About Support ISO 42001

All you need to know about ISO 42001

Who is ISO 42001 intended for?

ISO 42001 is intended for any organization that develops, provides, or uses AI systems, regardless of its size or industry: SaaS providers integrating large language models (LLMs), AI startups, digital services firms deploying AI for their clients, companies using AI tools internally (recruitment, scoring, support, fraud detection), and organizations in the healthcare, finance, or public sectors. It is particularly relevant for organizations subject to the AI Act or operating in regulated sectors.

What is the difference between ISO 42001 and the AI Act?

The AI Act is a binding European regulation that took effect in August 2024 and will be phased in through 2027. It imposes strict requirements, particularly for high-risk AI systems, with penalties of up to €35 million or 7% of global revenue.ISO 42001 is a voluntary, certifiable international standard that provides a management framework for governing AI. It covers 80 to 85% of the AI Act’s requirements: it is currently the best operational foundation for achieving compliance in a structured manner, even before the publication of harmonized European standards.

How much does ISO 42001 certification cost?

ISO 42001 certification can be broken down into different phases (the estimates are based on a company with about 20 employees and relatively simple products or organizational structure.)

The cost of the certification itself (certification body): Over each 3-year period, the cost of the certification body’s various services (initial audit, surveillance audit, and renewal audit) ranges from €1 to €1. (As a reminder, the cycle for any ISO certification is 3 years)

The cost associated with the time spent on implementation:This refers to the hourly cost of staff temporarily dedicated to implementing the SMIA. During the critical phases at the start of the project (2 months) and at the end of the project (2 months), the work involved in building skills amounts to between 1 and 2 person-days per week. During the project monitoring and coordination phases, the project manager’s workload is 1 person-day per week. You may choose to be less directly involved by delegating a large portion of the work to the consultant. With a consultant who acts as both project manager and advisor/trainer.

Cost of ISO 42001 consulting and training: The cost of ISO 42001 certification naturally varies depending on the size of the company: it could double for a company with 150 employees compared to an SME with 10 employees. It also varies depending on the scope selected and the tasks assigned to the consultant (training, consulting, mock audit, formalization of procedures). This cost can range from €25,000 to €45,000. On average, it is around €30,000. If you are already ISO 27001 certified, synergies significantly reduce the effort required, amounting to approximately 2.2 times the cost of a single process for both standards combined.

How much time should be set aside to prepare for ISO 42001 certification?

The time required to prepare for ISO 42001 certification varies depending on your starting point, but it generally ranges from 6 to 18 months.

There is no one-size-fits-all timeline: it all depends on your current AI maturity, your organizational structure, and the resources you can mobilize internally.

This is precisely why tailored support makes all the difference.

The main factors influencing the timeline:

- Your AI maturity: have you already documented your AI systems, defined governance policies, and identified your algorithmic risks?
- Your existing certifications: an organization already certified to ISO 27001 has a solid foundation (ISMS, risk management, internal audit) that significantly accelerates the implementation of the AIMS
- The size of your organization: the broader the scope, the longer the scoping and documentation phase
- Available internal resources: a dedicated AI lead greatly accelerates evidence collection and compliance

What is an AI Management System (AIMS)?

The AI Management System ( AIMS ) is the core framework required by ISO 42001. It encompasses the policies, roles, processes, metrics, and tools needed to govern AI responsibly throughout its entire lifecycle: design, data, training, deployment, monitoring, and decommissioning. It addresses ethical requirements (fairness, transparency), technical requirements (robustness, security), and organizational requirements (roles, training, supplier relationships).

Will my ISO 42001 certification be permanent?

No. ISO 42001 certification is valid for three years, with mandatory annual surveillance audits. At the end of the three-year period, a renewal audit is conducted. This cycle ensures continuous improvement and maintains the value of the certification over time. FeelAgile offers ongoing support to help you prepare for each milestone with confidence.

I didn't develop the AI myself; I use ChatGPT or Claude: does this apply to me?

Yes, absolutely. ISO 42001 identifies three roles: developer, provider, and user of AI systems, and all of them are affected. If you integrate third-party LLMs (OpenAI, Anthropic, Google, etc.) into your products or internal processes, you are an AI user as defined by the standard and the AI Act. You must then assess the risks associated with these systems, document their uses, train your teams, and establish contractual agreements with your suppliers. The standard sets out specific requirements regarding relationships with third-party AI providers.

If I’m already ISO 27001 certified, what difference does it make?

This is a huge advantage. Both standards share the HLS structure (10 common chapters) and the PDCA cycle. Section 8.8 of ISO 42001, which addresses AI security, draws directly on the controls inAnnex A of ISO 27001. Many processes can be shared: incident management, risk management, internal audits, and management review. We are building an integrated system that avoids redundancies—and for the most mature organizations, triple compliance with ISO 42001 + ISO 27001 + GDPR is the optimal approach.

What does an ISO 42001 mock audit involve?

A mock audit helps prepare for the certification body’s audit.

This audit serves as a practice run conducted under similar conditions, allowing the company to assess, through hands-on experience, its level of preparedness in terms of information security.

Obtaining ISO 42001 certification is a clear goal for any company committed to this process of continuous improvement in information security.

During the mock audit, the auditor’s external perspective takes an uncompromising look at the critical issues. On this occasion, teams are prepared for potential requests from the certifying body. This examination, conducted in a real-world setting but without penalties, allows for the verification of the effective implementation of the ISMS, the identification of any shortcomings, and the assurance of a smooth certification audit process.

Depending on the scope of the ISO standard and the type of company, it can be completed in 2 to 5 days. Additionally, this audit partially fulfills the internal audit requirements of ISO 42001. We conduct audits of your SMIA on your behalf.

Which certification body should I choose?

The key is to choose a certification body accredited by COFRAC (the French Accreditation Committee).
This accreditation guarantees the certifier’s competence to assess your ISO 42001 implementation.

In addition, other criteria are important:
- the certifier’s experience with the ISO 42000 family of standards
- the certifier’s reputation within your market (France? International?)
- the ability to handle multiple certifications, if you are pursuing ISO 27001 or other standards.

Finally, it is essential to choose a certification body that truly listens to your needs and is willing to take your choices into account (scope of application, selected measures, corporate culture, etc.), rather than imposing a rigid framework ill-suited to your specific situation.

The certification body must listen, but cannot assist you in your process. It cannot be both judge and jury.

What are the concrete business benefits of certification?

ISO 42001 certification is now a rare competitive advantage: only about 2,400 organizations worldwide are certified. In practical terms, it helps you win bids —62% of B2B tenders by 2025 will require documented AI governance. It reassures your key account clients and those in regulated sectors (finance, healthcare, public sector). It anticipates the AI Act and reduces your exposure to penalties. Finally, it streamlines your governance framework: your data, product, and legal teams gain a shared framework, which accelerates your AI projects rather than slowing them down.

What are the benefits of ISO 42001 consulting?

ISO 42001 consulting is a demanding process. To maintain your momentum and achieve certification efficiently, it is essential to engage an experienced consultant.

The consultant you hire will leverage their expertise to:
- Explain and advise you through every stage of implementing the SMIA
- Train teams with a pragmatic approach to AI governance
- Provide proven document templates that can be adapted to your context
- Formalize the deliverables required by the standard (AI policy, risk register, monitoring procedures)
- Prepare for the certification audit through simulations and a mock audit. Integrate the AIMS into your organization for sustainable adoption of ISO 42001

The assistance of a consultant is therefore a guarantee of success in building an AI management system that is useful, pragmatic, and truly tailored to your reality.

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