Privacy policy

Feel Agile, (hereinafter "FeelAgile" or "we"), located at 8 Chemin de la Cavée in Menneval (27300), is responsible for processing your personal data.

Feel Agile has appointed a Data Protection Officer (hereinafter "DPO").

How to contact Feel Agile's DPO?

The DPO can be contacted :

• In writing to the following address For the attention of the Data Protection Officer - 8 Chemin de la Cavée - 27300 Menneval ;
• By e-mail to the following address: dpo@feelagile.com.

Why do we collect your personal data?

We collect and process the Personal Data of our Users solely for the following purposes:

Browsing our website: responding in writing or by telephone to various requests made via contact forms, managing quote and registration requests sent via dedicated contact forms, carrying out statistical studies on our website audience, applying for a job on our website or sending an unsolicited application.

Customers benefiting from our Services: ensure the follow-up of the customer file, provide the services you have subscribed to, transmit information on the services we offer and the events we organize, if necessary, obtain feedback from you on the services you benefit from.

Customers with access to our Platforms: process requests for subscription to our Platforms, manage your access and use of them, provide technical support and maintenance to enable the Platforms to function properly.

Commercial prospecting: to process your personal data in order to send you quotes, confidentiality agreements for the study of parts, information on the support and services offered by Feel Agile or to inform you of organized events that may be of interest to you.

Online registration for public events via LinkedIn (face-to-face/teleconference) :

• Manage and track registration requests, particularly for events to which access is restricted due to the person's status (private events reserved for Feel Agile customers, etc.);
• Ensure the logistical organization of our events (transmission of access to webinars, etc.);
• Carry out studies on the actual attendance of our events and the satisfaction of participants as part of a continuous improvement approach;
• Communicate in connection with organized events via Feel Agile's various communication channels (press, website, social networks: Linkedin, Youtube, TikTok);
• Communicate about other Feel Agile events.

By using our Site or Platforms, you may be required to transmit Personal Data to us, either directly or indirectly, or through your use of the Site and Platforms.

Certain personal data is collected from you or when you use our services:

Data from website use :

• Technical data: computer IP address, operating system used, type and version of browser used by the data subject;
• Connection/navigation data: functions used, pages visited, site configurations, date and time of visits, information searched for on the site via the search banner;
• Location data: geographical location, address of the data subject;
• Usage data.

Contact via website form / telephone :

• Data relating to contacts via the form: surname/first name, postal address, e-mail address, job title, company, telephone number, reason for request, e-mail address in the event of a news follow-up request; potential information relating to an application (unsolicited application);
• Data relating to telephone calls: telephone, any information resulting from a request from the person concerned;

Data concerning Prospects: surname/first name, postal address, e-mail address, telephone number, job title, company to which you belong.

Data concerning Feel Agile customer support :

• Data relating to customer files: surname/first name, e-mail and telephone number, job title, Platform identifiers, company concerned, social networks, organization charts;
• Awareness via the Moodle tool: surname/first name; e-mail; username, password, connection logs;
• Phishing via the Bluesecure tool: name/first name; e-mail ;
• Contact details of the people involved in the project: surname/first name; e-mail; telephone; position; company ;
• Training / Audit / Diagnosis: last name/first name; e-mail; position; company ;
• Connection data.

Data linked to our Platforms: Eagle, Oversecur, Eramba

Oversecur solution :

• Connection data: e-mail, user name, password, connection logs;
• Data related to the use of the Solution: surname/first name; e-mail; job title; company;
• Data related to the Oversecur newsletter: e-mail.

Eramba solution:

• Connection data: e-mail, user name, password, connection logs;
• Data related to the use of the Solution: surname/first name; e-mail; job title; company.

Eagle Solution:

• Connection data: e-mail, user name, password, connection logs.

Data concerning registrations for public online events via LinkedIn: Name/first name, postal address, e-mail address, telephone number, job title, company to which you belong, registration and participation data necessary for the organization (including participants' interventions for recorded events), technical data generated by the use of the videoconferencing tool used (in particular identification of the computer workstation, date and time of connection and disconnection), images and sounds captured during events (photographs, videos, audio recordings, webinar recordings).

Some of this Personal Data is collected via cookies on our Site or Platforms.

We may also obtain your personal information from our Partners and other Third Parties.

These third parties may include the following:

• Social networks (when the data subject authorizes access to your data on a social network);
• Public sources.

When collecting yourPersonal Data, you may be informed that some of it must be completed in order to achieve the desired result.

Failure to provide this mandatory information may result in the request not being processed.

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We collect and process your Personal Data in compliance with the Regulations.

Data processed in connection with customer contracts

• Carrying out your contract ;
• Feel Agile's legitimate interest in sending you information about its internal activities, its public and private events, its support offers or the tools/platforms it offers;
• Consent for post-coaching feedback or recording of workshops for internal training purposes.

Data processed in connection with website navigation

• Feel Agile's legitimate interest in communicating with Internet users (prospects, customers, partners, etc.);
• Execution of pre-contractual measures (prospects, recruitment, partnerships, etc.);
• Feel Agile's legitimate interest in improving the quality and ergonomics of its website (audience statistics).

Events/webinars

• Feel Agile's legitimate interest in ensuring the proper organization of its public and private events;
• Legitimate interest of Feel Agile in knowing the level of attendance and satisfaction of registrants and to drive a continuous improvement approach for future events;
• Consent (Event-related communication) for webinar recordings.

Commercial prospecting

• Legitimate interest in carrying out communication and prospecting operations;
• Consent for recording meetings for internal training purposes.

Recruitment

• Execution of pre-contractual and contractual measures in the context of applicant analysis and recruitment;
• Consent for the retention of unsuccessful applicants.

What rights do I have to my data?

We guarantee the effective exercise of all the rights granted to you by the Regulations. You can therefore, free of charge :

• Access to your Personal Data;
• Rectify inaccurate Personal Data;
• Obtaining the deletion of your Personal Data;
• Restricting our processing of your Personal Data;
• Withdraw your consent to the processing of your Personal Data ;
• Object to the processing of your Personal Data, in particular when the purpose of the processing in question is commercial prospecting;
• Obtain a copy of your Personal Data (right to data portability);
• Making a complaint to a supervisory authority ;
• Define instructions on what to do with your data after your death.

You may exercise your rights at any time via one of the following contacts:

• By e-mail: dpo@feelagile.com;
• By post: For the attention of the Data Protection Officer - 8 Chemin de la Cavée, Menneval (27300).

We strive to process your requests as quickly as possible.

If you feel that we are not respecting our obligations or your rights with regard to your personal data, you can file a complaint with the CNIL via the following link CNIL_File a complaint online.

You may exercise your rights at any time via one of the following contacts:

• By e-mail: dpo@feelagile.com;
• By post: For the attention of the Data Protection Officer - 6 Ter rue Jacques Philippe Bréant 27300 - Bernay.

We strive to process your requests as quickly as possible.

If you feel that we are not respecting our obligations or your rights with regard to your personal data, you can file a complaint with the CNIL via the following link CNIL_File a complaint online.

Your personal data is transmitted to the various entities with which we collaborate in order to provide the service offered, after we have ensured that they comply with obligations in terms of personal data security.

Website navigation

The data is processed :

• In-house: Audience statistics are analyzed by the relevant departments: Marketing Department;
• Externally: to the service provider in charge of hosting our website: Site Ground Spain S.L (Data center Paris);
• External: statistical data collection via GA4.

Customer file management

The data is processed :

• In-house: General Management; Customer Relations Department; Projects Department; Marketing Department; Legal Department; Sales Department;
• Externally: to the service providers in charge of our accounting: Cocerto ;
• Externally: to our subcontractors: Furious; Hubspot; Teams; Leexi
• Externally: After obtaining your express consent, your data may be distributed to the public, in particular as part of the dissemination of feedback and opinions.

Our platforms

Oversecur solution :

Your data will be processed :

• In-house: Production Department - Customer IS ;
• Externally: to our partners and solution hosts: AWS; Oakandi.

Eramba solution:

Your data will be processed :

• In-house: Production Department ;
• Externally: solution hosts: OVH; AWS. 

Eagle Solution:

Your data will be processed :

• In-house: Production Department - Customer IS ;
• Externally: solution hosts: OVH; AWS.

Private / public events

Your data will be processed :

• Internally: to the departments in charge of organizing public and private events, i.e. General Management, the Marketing Department, as well as the staff involved in these events;
• Externally: for remote events, data may be transmitted to the WebinarGeek videoconferencing solution provider;
• Externally: Some participant data (mainly images and/or audio recordings, as well as surname, first name, job title and position/company) may be publicly distributed, in particular via the press or our own communication channels (website and social networks).

Prospects

Your data will be processed :

• Internally: Marketing, Sales and General Management;
• Externally: to our subcontractors Hubspot, KASPR, Teams and Leexi.

Recruitment :

Your data will be processed :

• Internally: Human Resources Department, General Management and Directors of departments concerned by the application.

Your Personal Data will only be kept for the time strictly necessary to achieve the purposes set out in this Policy, in accordance with applicable laws and regulations. After this period, your Personal Data will be deleted.

Website navigation

• Cookies are not stored for longer than 12 months.

Customer file management

• We store your data for the duration of the contractual relationship plus three (3) years after the end of the contractual relationship;
• We may, however, retain accounting data for 10 years beyond the end of the contractual relationship in order to comply with Feel Agile's legal obligations. At the end of this ten (10) year period, the data will be deleted from our databases.

Our platforms

Oversecur solution :

• Management of Solution user accounts: duration of the contractual relationship ;
• Information on updates and new products sent by e-mail: duration of contractual relationship ;
• Oversecur newsletter: duration of subscription or, failing that, date of request to unsubscribe from the newsletter.

Eramba solution:

• Management of Solution user accounts: duration of the contractual relationship ;
• Information on updates and new products sent by e-mail: duration of contractual relationship ;

Eagle Solution:

• Management of Solution user accounts: duration of the contractual relationship ;

• Information on updates and new products sent by e-mail: duration of contractual relationship.

Private/public events

• We keep your data until the event is over, plus 5 years.

Prospects

• We keep your data for 3 years from the date of our last contact. At the end of this three (3) year period, the data will be deleted from our databases.

Recruitment

• Application management: time for application analysis ;
• Candidate pool: Retained for six (6) months, then deleted.

Requests to exercise rights

- Application processing :

o Simple request: one (1) month ;

o Complex applications: three (3) months

o Request for health data: eight(8) days;

- Retention of a copy of information after the application has been processed, for traceability purposes: Files are kept for the duration of the application processing period, plus five (5) years.

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Feel Agile chooses service providers who host their data within the European Union. A Data Processing Agreement is drawn up with each processor within the meaning of the RGPD as part of our contractual relationship.

Nevertheless, when necessary, we may transmit your Personal Data to service providers operating outside the European Union.

If these service providers operate in a country that is not considered to offer adequate protection by the European Commission, we implement the Standard Contractual Clauses approved by the aforementioned Commission, and we also include a Data Processing Agreement ("DPA") as part of our contractual relations with these service providers.

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