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ISO 9001 is the international standard for quality management systems. It defines the requirements for establishing, implementing, maintaining, and continuously improving a Quality Management System (QMS) focused on customer satisfaction.
Currently in effect in its 2015 version, it is based on seven management principles and structures the organization around a process-based approach and a risk management framework, applicable to any organization regardless of its size or sector.
The certification is issued by a COFRAC-accredited body following a two-phase audit. It is valid for three years, with annual surveillance audits to ensure continuous improvement.
Every year, hundreds of companies embark on a quality improvement initiative only to fail or get bogged down. Here’s why.
Without a structured approach, certification projects drag on for 12 to 18 months, tying up internal teams that are already stretched thin.
ISO 9001 requires procedures, records, and evidence. Producing documentation that is useful and relevant—rather than just filler—is a delicate task.
This is the core of the standard. If not properly implemented, it leads to non-conformities during the audit and calls the entire quality management system into question.
The standard covers governance, HR, production, procurement, sales, and more. Getting every department on board with the initiative without the necessary expertise is an ongoing challenge.
Between the certification body, service providers, and internal time, the budget can quickly spiral out of control. Without an initial framework, surprises are inevitable.
Obtaining the certificate is just the beginning. Annual surveillance audits and continuous improvement require ongoing management of the QMS.
Our agile approach turns these challenges into manageable steps. A dedicated project manager guides you through each milestone, simply and efficiently.
Talk to an expert →Whether you're starting from scratch or looking to accelerate an existing initiative, we offer the format that best suits your organization.
Take control of your certification. At yourown pace.
Access our GRC platform and a comprehensive ISO 9001 playbook to independently structure your QMS. The tool provides the framework; you stay in control.
An expert by your side. No blind spots.
Take advantage of a structured support program that combines consulting, training, and auditing to help you move faster, avoid critical mistakes, and feel confident on the day of your certification audit.
Leave it all to us. Get your certification.
We manage every aspect of your ISO 90001 project: from the initial scoping to obtaining your certificate. Your team can stay focused on its core business.
Each step is clearly defined, documented, and monitored using specific metrics. You always know where you stand.
Assessment of your current quality maturity, definition of the QMS scope, and development of a customized roadmap.
Process mapping, risk and opportunity analysis, drafting of procedures, training of teams and internal auditors
Certification audit simulation, identification and correction of nonconformities, management review, team preparation.
Support during both phases of the audit (documentary and on-site) conducted by the accredited certification body.
In addition to ISO 9001, we cover all information security certifications
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Here’s what those who have experienced the program firsthand have to say.
"
We had very good support. Our quality system was very well studied by the project manager, which made the whole project easier."
Stefano FIORENTINI - CTO
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Feel Agile has great process knowledge, a project plan with an efficient tempo and existing documentation material to save time."
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Mickaël KLAUS
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Thanks to Feel Agile, we were able to obtain ISO 27001 certification without a single non-conformity, which is a rare achievement."
Julien Cassagnabère -RSSI
All you need to know about ISO 9001
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