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Italian software developer for clinical research

Airon Telematica Receives HDS Certification to Enter the French Market

Airon Telematica, an Italian publisher of clinical research software, works with hospitals around the world. To launch projects with French institutions, the company needed to obtain HDS certification. It achieved this certification across all six areas of the standard.

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Certified
HDS
·
Late 2023
AIR-TEL
8 months
From Diagnosis to Certification
2
HDS internal audits entrusted to Feel Agile following certification
Background and Issues

A Foreign Publisher Facing French Certification

Airon Telematica is developing a platform on which hospitals and clinicians can enter their patients' data for clinical research. Its projects involve institutions around the world.

New projects with French hospitals made HDS certification essential. For a small non-French company, the challenge was twofold: understanding the technical, legal, and contractual requirements specific to France, in addition to the ISO 27001 certification already in place.

“
From the very beginning, our project manager thoroughly understood and analyzed our quality system to determine where we stood and where we needed to go.
Stefano Fiorentini
Stefano Fiorentini
CTO, Airon Telematica
Solution and Method

An approach that builds on what already exists

After comparing several firms, Airon Telematica chose us because of our personalized approach. Our project manager used the existing management system as a starting point to pinpoint the HDS gaps.

January 2023 · ISO 27001 and HDS Assessment

Analysis of the gaps between the existing management system and the HDS requirements.

Spring 2023 · HDS Compliance

Action plan with clear steps and deadlines. HDS measures

May 2023 · HDS Mock Audit

A one-day audit of the six HDS activities, with no major nonconformities.

Summer 2023 · Certification Audit

Results

Full HDS certification: a gateway to France

  • HDS certification obtained for all 6 activities
    Airon Telematica is HDS-certified across the entire scope of the standard, from hosting the physical infrastructure to managing health data.
  • The French market is now open to
    This certification enables Airon Telematica to carry out projects in France with its current clients and to win over new French healthcare facilities.
  • A Competitive Advantage
    Compared to non-certified competitors, Airon Telematica can meet the requirements of French hospitals from the very first consultation.
  • A management system deemed mature
    The mock audit concluded that the management system was “already mature and highly effective,” with no major nonconformities.
  • Ready for French customers
    Statement of Applicability, HDS Contract Addendum, interfaces, and support: everything is available in French for projects involving French institutions.
  • Evolving Compliance
    Airon Telematica has once again entrusted us with its internal audits for 2025 and 2026 to ensure a successful transition to Version 2 of the HDS framework.

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“
With HDS certification, we will not only be able to launch projects in France with our current clients, but also truly enter the French market.
Stefano Fiorentini
CTO, Airon Telematica
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Customer Profile

Sector
Italian software developer for clinical research
Size
Fewer than 10 employees
Reference Framework
HDS
Duration
8 months
Certification Body
Certification
Late 2023
Feel Agile Offer
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